Tech Mahindra Mega Hiring -Walk-In Interview For Tech Support

Tech Mahindra Mega Hiring, Walk-In Interview For Tech Support

Responsibilities:

• You need to handle E – Commerce Tech Support & Customers’ Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line .
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted • Giving a resolution to the customers or clients should be the whole and sole responsibility. • Trouble-shooting & Customer support to premium clients over the phone (inbound)
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Required Skills
• Excellent Oral Communication Skills in English.
• Knowledge on Computers word & Excel .
• Candidate should have Knowledge of OS .
• Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria

Requirements:

For Tech Support:

BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply

For E-Commerce Support

BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR – All & any PG’s are also eligible Experience: – Any BPO Experienced candidate can apply.

Shift Timing:

How to Apply?

Shift timing – Any 9 hours in 24 hours, rotational shift including Night Shift & 1 rotational Week-off.

Note : Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071

Click on Apply Link to apply for Tech Mahindra Tech Support Roles : Apply Here.