NTT DATA Off Campus Drive 2023 Hiring Freshers As Associate For All Graduates
Job Profile: Helpdesk Associate
Degree Required: Any Degree
Experience Required: Freshers
Work Location: Coimbatore
Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users •
- Work with our internal IT Teams on system testing, integration and maintenance. •
- Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process and Technology improvements. •
- Willing to learn & grow in other IT Business areas.
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Excellent English written and verbal communication skills.
• Exceptional customer service skills.
• Great Team player
• Great communication skills, comfortable working with various stakeholders
• Strong troubleshooting skills, bug finding, and resolution
• Ability to work independently within a diverse global team
• IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
How to Apply?