NTT DATA Off Campus Drive 2023 Hiring Freshers As Associate For All Graduates

NTT DATA Off Campus Drive 2023 Hiring Freshers As Associate For All Graduates

Job Profile: Helpdesk Associate

Degree Required: Any Degree

Experience Required: Freshers

Work Location: Coimbatore


Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

  • Record, Update and Escalate Support issues to the next level in a timely manner.
  • Support all IT onboarding activities for end-users •
  • Work with our internal IT Teams on system testing, integration and maintenance. •
  • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
  • Seek, Suggest, Evaluate and implement process and Technology improvements. •
  • Willing to learn & grow in other IT Business areas.
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Excellent English written and verbal communication skills.
• Exceptional customer service skills.
• Great Team player
• Great communication skills, comfortable working with various stakeholders
• Strong troubleshooting skills, bug finding, and resolution
• Ability to work independently within a diverse global team
• IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)

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How to Apply?

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